Shipping policy
Lemon Melts Shipping Policy
At Lemon Melts, we aim to process and ship orders promptly while maintaining the quality of our products. Please review the following shipping policy before placing your order.
Order Processing Time
All Lemon Melts orders are processed and shipped within 72 hours of purchase. Processing time may vary depending on order size, complexity, seasonal demand, and the time the order is placed, including weekends and holidays. High-volume periods may require additional processing time.
Once your order has shipped, customers will receive a shipping confirmation and tracking information when available.
Shipping Timeframes
Shipping times vary based on the shipping method selected at checkout and the customer’s location. Estimated delivery dates are provided by the carrier and are not guaranteed. Lemon Melts is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other factors beyond our control.
Weather & Temperature Disclaimer
Lemon Melts products may be sensitive to heat, cold, or extreme weather conditions during transit. We are not responsible for melting, sweating, softening, hardening, or other temperature-related changes that may occur once the order has shipped. By placing an order, customers acknowledge the risks associated with shipping consumable products in varying weather conditions.
We recommend tracking your package closely and retrieving it as soon as it is delivered. Lemon Melts is not responsible for damage caused by packages left unattended after delivery.
U.S. Shipping
Orders shipped within the United States typically arrive within the carrier’s estimated delivery window. Delivery times may vary based on destination and service level selected.
International Shipping
International shipping times vary by destination and customs processing. Customers are responsible for all duties, taxes, and import fees imposed by their country.
Shipping Accuracy
Customers are responsible for providing accurate shipping information at checkout. Lemon Melts is not responsible for delays, losses, or non-delivery due to incorrect or incomplete addresses.
Questions
For questions regarding shipping, please contact us through our Contact Us Page prior to placing your order.